spool.com.ua - an online store of sewing equipment "Spool" has a fairly wide range of products, which includes sewing machines for home and professional-grade equipment, overlockers, sewing and embroidery equipment from leading world brands - Brother, Janome, Juki, Bernina, Singer, Minerva, Husqvarna and Pfaff, as well as sewing accessories and related products. The company has been selling sewing equipment since 2006 and has the largest network of sewing machine stores in Ukraine.
We started working on the project in early 2018, and targeted advertising had not been launched before. At that time, few people used dynamic advertising with a product catalog, so we were one of the first to use this tool for our clients.
Kharkiv
December 2018 - May 2020
- Increase the number of conversions from the site, using organic search and targeting
- Increase the visibility of the site in the Google search engine
- Inform users about current promotions and new products
- Attract customers to the store for repeat sales
- Increase activity and engagement on Facebook and Instagram
1. The main difficulty is the rather high competitiveness of high-frequency queries, which can bring up to 60% of all traffic, and a simple hit on the 10th place, which is the first page, did not bring the necessary traffic.
2. The first lines of search results were occupied by large aggregators that collected all organic traffic. Thus, our main goal was to reach the TOP-3 after the site hit the TOP-10.
In January 2018, we started working with the project by launching targeted advertising. Namely:
After launching the first versions of creatives, we identified working versions of images, videos, and texts for our audience. For cold traffic, videos with reviews of offline stores worked best, so we introduced new users to the brand and told them in which cities they could come to our store. To work with warm traffic, we used dynamic remarketing with a product catalog.
With the help of remarketing, we returned to the site people who had already been on the site and did not make a purchase. We also brought back customers to the store for re-sale (cross-sell and up-sell). Then, depending on the stage of the retargeting funnel, we showed users different ads at different stages:
Despite the fact that the majority of customers are women, emotional messages in the communication strategy worked worse than rational ones, which talked about the terms of purchase, delivery, and other specific benefits of buying in our online store. This is another reason to test all communication options with customers.
After 3 months of operation, the Facebook paid advertising channel took 1st place in the project in terms of conversions and revenue.
The CPA was $2.47, and the ROMI for January 2020 was 3923%.
The analysis of advertising campaigns showed that about 70% of all transactions are made on mobile devices.
63% of conversions on computers also occurred after interacting with ads on mobile devices.
We also received results on the demographic data of our customers. With this data, we made breakdowns and adjustments in our advertising campaigns by device, gender, and age.
We received statistics on placement locations and removed placements that did not generate sales.
After we got a working model of advertising campaigns that bring us the necessary results within our KPIs, we decided to scale the result by increasing the budget and tracking new results.
2 years after launching Target, we decided to start SEO-optimizing the site, as organic traffic is already warm and conversion to purchase is many times higher. Plus, the combination of Target + SEO worked great.
Let’s omit the typical work required to bring a website to the TOP 10, leaving only those that allowed you to grow to the top positions:
After the growth of high-frequency queries began, we began to see a significant increase in organic traffic and, as a result, an increase in conversions.
The chart below shows a comparison of traffic in 2019 and 2020 before and after the growth of positions. The organic growth was 80%. And the increase in conversions was 68%.
As you can see, the traffic growth was 78%, which increased revenue by 163%.
Graph of the growth of the number of words in the TOP 1-3 according to Ahrefs.
If you need sales "here and now", you should pay attention to paid promotion channels, such as targeted or contextual advertising. If you want to work for the future, so that the cost of attracting customers is cheaper, so that the most targeted traffic is attracted to your website, and you are in the top, then you should engage in SEO promotion. The more targeted queries you optimize for your business, the more traffic and sales you will get. With the help of a search engine, users search for the necessary things themselves, and accordingly, the conversion to purchase is higher. If your budget allows you to promote in a comprehensive manner, you can take into account the SEO+PPC/Target bundle, so you will communicate with potential customers on different platforms and attract the maximum amount of traffic to your website.
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Standard work:
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Standard work:
The bonus you get:
*Price is for agency work, not including advertising budget
Standard works:
You will receive a bonus:
*The price is for the agency's work, excluding the advertising budget